We understand your concerns about the security of your personal and credit card information on the Web, which is why we guarantee your security 100 per cent.
When you shop at Country Supplies, you are shopping on a secure server that encrypts all of your personal information, including name, address, and credit card number. Our encryption ensures that no one can access or use your personal information.
We are so confident that your information cannot be compromised as a result of shopping at Country Supplies, that we guarantee your protection in the event of unauthorised interception and use of your credit card. Most banks either cover all charges or limit your liability to £50. We guarantee that if your card was compromised as a result of shopping at Country Supplies and your bank does not cover all charges, we will compensate you for the amount of your liability, up to £50.
Unlike many eCommerce web sites you might have read about, we never store your credit card number on our system. When you pay for something at Country Supplies, we use the credit card number you provide to authorise your purchase and then we throw it away. No one can ‘steal’ your credit card number from our servers because it simply isn’t stored there.
If we need to refund a purchase then we will contact you by telephone for the credit card number you used to make the purchase, and we will always quote the order number so you can be sure it’s our customer service team you are talking to. We will never ask you to send your credit card number by email.